class reservation &
class cancellation policy


CLASS RESERVATIONS

  • For guest convenience Barre Body Studio allows guest to make class reservations. Class reservations can be made online 7 days prior to the scheduled class and up to 15 minutes before the start of class.
  • Barre Body Studio highly recommends online or mobile class reservations.
  • Barre Body Studio has a class capacity of 25 is Studio A and 15 in Studio B.
  • ALL Reservations will be held up to 10 minutes prior to the start of class time. At which time all open spaces will be given to guests on the wait list or on stand-by.
  • Barre Body Studio has the right to process all no-show reservations as a class attended. No refund will be granted for no-show reservations.

WAITLIST

  • If class is full you will be placed on the waitlist. Barre Body Studio will send you an automated email to notify that you have received a place in class. The email will be sent in advance of 30 minutes before class. It is your responsibility to check your email if you are on the waitlist to avoid a missed class charge.
  • If you do not have regular access to email you may call the studio to check your status on the waitlist at 403-720-6635.
  • Each class is structured to allow for a waitlist of 10 participants.
  • The option to cancel your spot on the wait-list can be found on Mindbody under the Classes Tab >>My Schedule >> Waitlist button to the far left of your screen.

RSVP

  • Barre Body Studio will have the right to revoke registration privileges for delinquent accounts.
  • Barre Body Studio has the right to process all no-show reservations as a class attended. No refund will be granted for no-show reservations.
  • Barre Body Studio will charge a $15 “No show fee” for monthly and annual members. This fee must be paid before your next class.

CLASS CANCELLATION

  • Barre Body Studio understands that sometimes life gets in the way of fitness classes. We are happy to make accommodations for guests who require cancellation assistance.
  • If you cannot attend a class that you are scheduled for simply remove yourself from the class by signing into the on-line software.
  • If you need to cancel a single class reservation Barre Body Studio requires a minimum of: 2 hours notice for afternoon and evening classes & 12 hours notice for morning classes.
  • If you fail to remove yourself within the allotted time frame your account will be deducted as if you attended class.
  • If you cancel less than two hours before evening classes and 12 hours before morning and weekend classes; it will result in the deduction of one class from your class package or a $16 charge ($8 charge applies to late cancellations on all Intro Pass holders) to your account which must be paid upon your next visit.

MEMBERSHIP CANCELLATIONS

  • Monthly Auto Renew Members may request for their membership to be cancelled with 30 days notice. Notice to cancel is thirty (30) days and as such an additional monthly fee may be drafted if notice is less than thirty (30) days from the next auto-payment date.
  • Monthly Auto Renew Members may request for their membership to be cancelled without 30 days notice however a $35 administration fee will be applied to the credit card account on file for all early cancellations.
  • All monthly auto-renew membership cancellations inquiries must go through the Barre Body Studio administration office by contacting the studio in person, via telephone at 403-720-6635 or email calgary@barrebodystudio.com to request the Monthly Membership Cancellation form.

MEMBERSHIP VACATION OR ABSENCE REQUESTS

  • Annual pass holders and monthly auto-renew members may place memberships on hold no more than three times per calendar year at a minimum of 14 days. If an additional hold is required it will be processed at a $35 fee per additional hold request (ex. 4th hold request). Please contact calgary@barrebodystudio.com to request the Vacation/Absence Hold form.
  • All vacation or absence hold inquiries must go through the Barre Body Studio administration office by contacting the studio in person, via telephone at 403-720-6635 or email calgary@barrebodystudio.com to request the vacation hold request form.


refund policy

  • Barre Body Studio requires all class payments be received before the start of any class.
  • Barre Body Studio will work to make accommodation for guests on a case by case basis.

RETAIL MERCHANDISE

  • Select merchandise such as apparel can be returned, if in re-saleable condition, within 7 days of purchase.
  • Socks can only be returned if in original packaging.
  • For sanitary reason all water bottles are final sale.

CLASS CARD REFUNDS

  • Barre Body Studio will offer refunds for unused services within 7 day of purchase.
  • For class card refunds all classes used will be charged at the drop in rate and subtracted from the refund amount.
  • No refunds will be issued for classes attended.
  • Barre Body Studio class cards and memberships are non-transferable.

BARRE BODY STUDIO MONTHLY
AND ANNUAL MEMBERSHIPS

  • Barre Body Studio will refund monthly and annual memberships for the full cost (minus class attendance), within one week of activation.
  • Barre Body Studio will not refund used classes.

QUESTIONS

Contact us at calgary@barrebodystudio.com.

terms & conditions →

privacy policy →